Read Recent HVAC Service Reviews from Lakeside Heating & Air Conditioning Customers

We recently reached out to Lakeside to get information about replacing our 25-year-old HVAC unit. From the very beginning to the completion, they were extremely knowledgeable, helpful, and responsive. Scott first came out and provided us with quotes and detailed information on the different options for replacements. He also asked about the pain points that we had with our current unit. When I said that one issue was the amount of noise coming from the unit and its interference with us using our back deck, he gave helpful advice on where we could relocate the new unit so we would have zero noise. I also appreciate that he was not pushy about selling me the unit or trying to sell me the most expensive one. I had received quotes from two other competitors as well and Lakeside was also the most competitive with pricing. When it came to installation, Josh and the team were punctual when arriving. They made sure that we were happy with the positioning of the unit before installation. After the completion, they were very tidy cleaning up from removing the old unit. They also made sure that we were happy with everything before leaving. Finally, the next day we received a call from Scott asking if we were happy with how everything was working. We were extremely satisfied with all aspects of this company and would recommend them to all our friends and family! Read Less

I had the pleasure of calling Lakeside Heating and Air Conditioning for thermostat issues on 5/10/23, and I couldn't be more impressed with their exceptional service and professionalism. Josh was able to quickly diagnose and repair my thermostat. From start to finish, their team went above and beyond to ensure my complete satisfaction. Josh from Lakeside Heating and Air Conditioning displayed a high level of expertise and knowledge in his field. He thoroughly assessed my heating and air conditioning system, identifying the issue and explaining the necessary repair in a clear and concise manner. I truly appreciated his transparency and willingness to answer all my questions, making me feel very confident in his abilities. Not only did Lakeside Heating and Air Conditioning provide prompt service, but they also demonstrated outstanding attention to detail. Josh arrived in the scheduled time window. He efficiently completed the repairs, ensuring that everything was functioning optimally before leaving. More so, he took great care to keep the work area clean and tidy throughout the process. I was equally impressed by the exceptional customer service provided by the office staff at Lakeside Heating and Air Conditioning. From the initial phone call to the completion of the job, their staff was courteous, friendly, and attentive to my needs. They listened, addressing my concerns and providing personalized solutions. They were able to get me on their schedule quickly. It was evident that they prioritize customer satisfaction and strive to exceed expectations. The pricing offered by Lakeside Heating and Air Conditioning was fair and reasonable, reflecting their service quality. Competitive pricing combined with their wonderful work ethic, made them an excellent value for the exceptional service they provided. I highly recommend Lakeside Heating and Air Conditioning. Their professionalism, expertise, attention to detail, and commitment to customer satisfaction sets them apart from others. It's refreshing to find a company that truly cares about their customers and delivers outstanding service. I will definitely be using their services again!! Read Less

Scott was very helpful in making our decision on a mini split unit for our basement. He gave valuable insight which helped us make our decision on what option was best for us. I received two other estimates from bigger companies and Lakeside Heating and Aid had the best price. Their installation team was equally as professional and courteous as Scott. The office team was quick with replies to phone calls. Thank you to the whole Lakeside team! Read Less

Everyone we dealt with - phone /office staff, sales, techs, installers etc. were wonderful, polite and professional. Scott was great and advocated for us on the new unit price, and Brett worked until 6:30 to get the unit and thermostat up and running....overtime for sure! Keep picking winners Donna! Read Less